Data Deletion Instructions
At Daju Vai, we respect your privacy and your right to control your personal data. This page explains how you can request the deletion of your personal information from our systems.
What Data We Store
When you use our services, including Facebook Login, we may collect and store the following types of personal information:
- Your name and email address
- Profile information from Facebook (if you use Facebook Login)
- Account preferences and settings
- Order history and transaction data
- Communication records (emails, support tickets)
- Usage data and analytics
How to Request Data Deletion
You can request the deletion of your personal data through any of the following methods:
Option 1: Email Request
Send an email to our support team at [email protected] with the subject line "Data Deletion Request" and include:
- Your full name
- Email address associated with your account
- Reason for deletion (optional)
- Confirmation that you want to permanently delete your data
Option 2: Contact Form
Use our contact form on the website and select "Data Deletion Request" as the subject.
Option 3: Direct Contact
Contact us directly at Daju Vai, Kathmandu with your deletion request.
What Happens After Your Request
- Verification: We will verify your identity to ensure the request is legitimate.
- Processing: Your request will be processed within 30 days of receipt.
- Deletion: We will permanently delete your personal data from our systems.
- Confirmation: You will receive a confirmation email once the deletion is complete.
What Gets Deleted
When you request data deletion, we will remove:
- Your account information
- Personal profile data
- Order history and transaction records
- Communication records
- Usage analytics data
- Any other personal information we have stored
What May Be Retained
Some information may be retained for legal or regulatory purposes:
- Financial records required for tax purposes
- Information required by law enforcement
- Data necessary for fraud prevention
Facebook Login Data
If you used Facebook Login to access our services:
- We will delete all data we received from Facebook
- Your Facebook account will remain unaffected
- You may need to revoke our app permissions in your Facebook settings
Important Notes
- Permanent: Data deletion is permanent and cannot be undone.
- Account Access: After deletion, you will lose access to your account and any associated services.
- Re-registration: You can create a new account after deletion if desired.
- Third-party Services: We cannot delete data stored by third-party services (like Facebook).
Contact Information
For questions about data deletion or privacy concerns, please contact us:
Daju Vai
Kathmandu, Nepal
Email: [email protected]
Response Time: Within 30 days
Need Help?
If you have any questions about this process or need assistance with your data deletion request, please don't hesitate to contact our support team. We're here to help!